Book Print Statuses

Print Status Notes
We have received your files but have not sent them to the printer The files are uploaded and will be sent soon. If this has been the status for a few days (3-5 business days), contact your representative.
In premedia | On Hold (Revise) | In revision | Product Unavailable (Rework) | Quarantined It’s in the premedia check queue with the printer. It should be ready to go soon!
Setup not complete Either you didn’t finish the process or you're missing an element like only uploaded the interior but not the cover.
Product Available | Approved | Available for Sale | Content is Approved for Production It's good to go! Now you're ready to order a proof.
On Hold [as opposed to On Hold (Revise)] Contact your representative so they can check with Lightning Source.
Canceled Something is wrong with the files where our printer won’t print it. Ask your representative what the next steps are.

Rejections will always have some note of why. If there is no reason, contact a representative at

  • Issues with Metadata: Something doesn’t match up. Meaning that the format, size, or page count in the cover file could be different from what you chose when uploading. 
  • General Cover Issue: Could be a few things but most likely is due to elements outside of the spine, the cover isn’t correctly placed on the generated template, etc. Ask for more information from your representative.
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